Temporary Tech Support Technician - All levels
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Please see Special Instructions for more details.IMPORTANT NOTICE TO APPLICANTS This posting will remain active for one quarter (roughly ninety (90) days). After the quarterly cycle, this posting will close and the application will be cancelled. You may then re-apply to the new active posting. The Close Date listed indicates when this quarterly posting will close. Applicants must complete and submit an electronic application for employment to be considered. Resumes will not be accepted in lieu of completing an electronic application. The application must be completed in full detail for qualifications to be considered. Applications are not complete until an online confirmation number is received at the end of the application process. Temporary positions are paid on an hourly rate basis. Rate will be approved by Human Resources.
|Position Number||Temporary Pool Tech Support Technician|
|Position Classification Title||Technical Support Technician|
|Functional Title||Temporary Tech Support Technician - All levels|
|Position Type||Temporary Staff|
The University of North Carolina at Greensboro is a public, coeducational, doctoral-granting, residential university chartered in 1891. It is one of the three original institutions of The University of North Carolina System.
The Department of Human Resources is seeking qualified individuals to consider for temporary Tech Support Technician positions that MAY become available on campus.
Duties and Responsibilities could include, but are not limited to the following:
Graduation from high school and one year in the field of technology related to the positions’ role. Computer coursework may be substituted year for year for the required experience; or an equivalent combination of education and experience.
If no applicants apply who meet the required competency level and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.
|Special Instructions to Applicants||
IMPORTANT NOTICE TO APPLICANTS
Applications are not complete until an online confirmation number is received at the end of the application process.
Temporary positions are paid on an hourly rate basis. Rate will be approved by Human Resources.
|Recruitment Range||$13.63 - $24.66, Salary will be based on education and experience. HR will approve salary.|
|Org #-Department||Human Resources - 58401|
|Work Hours of Position||Determined by the Supervisor|
|Number of Months per Year||12|
|Job Family||Information Technology|
|Band||Tech Support Tech|
|Competency Level||All levels|
|2-4 key competencies for successful execution of job duties, including chosen level definition:||
: Working knowledge of technology principles and terminology associated with the work unit and ability to integrate in identifying problems or solutions. Working knowledge of specific software and hardware installation processes and procedures.
: Ability to identify trends and make recommendations for technical modifications. Ability to make decisions based on weighing options and consequences.
: Ability to apply technical knowledge and effective communication skills to identify business needs and develop a plan for resolving.
: Ability to consult with users and higher-level specialist and analysts to resolve advanced technical problems and ensure customer satisfaction.
|Type of Appointment||Temporary 1.0 (Full-Time)|
|If other, please indicate|
|Time limited duration of appointment.|
|Salary Grade Equivalency||63|
- Cover Letter
- List of References
- Reference Letter 1
- Reference Letter 2
- Reference Letter 3
Posting Specific Questions
Required fields are indicated with an asterisk (*).
Which of the following options best describes your education history?
- No Response
- Bachelor's Degree or higher
- Associate's Degree
- 3 years of college coursework
- 2 years of college coursework
- 1 year of college coursework
- less than 1 year of college coursework
- High School Diploma or GED
How many years of experience in a directly related field do you have?
- No Response
- 6 or more years
- 5 years
- 4 years
- 3 years
- 2 years
- 1 year
- 4 months
- less than 4 months
Please indicate how you learned of the vacant position for which you are applying:
- UNCGjobsearch Website
- Greensboro News & Record
- Carolina Peacemaker
- Other Newspaper
- The Chronicle of Higher Education
- Inside Higher Ed
- Other Professional Journal
- UNC System Job Board
- Other Online Job Board
- Personal Networking
Describe your work experience providing technology support by phone and email.
(Open Ended Question)
Do you have experience in higher education?